Why ABG

CHALLENGE​

Our solution offers a distinctive service in both Arabic and English leveraging image detection and recognition, seamlessly functioning with a trained model through the different integrations.​

Book an appointment seamlessly with our solution, which dynamically adjusts on the spot for user convenience.​

• VIP recognition​
• Ask Me (FAQs) ​
• Feedback​
• Appointments​
• General services includes​
• General chat ​
• Entertainments​​

CHALLENGE​

Our solution for MBRL is crafted to deliver a complete and professional experience in both Arabic and English. This enhanced offering is powered by advanced (NLP) engines.​

Our solution seamlessly integrates with the library search engine through APIs, resulting in a transformative search experience.​

MBR Library Pepper Robot Assistant: access MBR LIBRARY services and facilities information such safety information, map visualization of all the attractions, events, exhibitions, discovery all the services available in the MBR Library site (restroom, emergency exits…) through the robot application.​

• Book search​
• Book Details​
• FAQs​
• Take photo​
• Stories categories​
• Stories listing​
• Story telling​
• General services includes​
• General chat ​
• Entertainments​

CHALLENGE​ The client wanted to reduce variability in demand to help it improve supply response and exports. Also, existing forecasting process is manual and considers limited demand influencing factors.​ SOLUTION ABG helped the client in setting up automated demand forecasting for its domestic liquid hydrocarbon at multiple hierarchy levels – across products, customers and locations. Target average forecast accuracy criteria at rolled up levels is greater than 90%.​​​​​​​​​​ ​KEY BENEFITS​​​​​​

• Cost Reduction and Supply Chain Improvement​
• Analytics based scalable and systemic forecasting process ​
• Enablement of team personnel and focus on analytical work​

CHALLENGE​ Organization’s face challenges, with manual work in data analysis and collaboration delaying the production and publishing of comprehensive reports. This results in a gap between data and actionable insights, limiting the transparency and effectiveness of reporting. ​​​​​ SOLUTION

Our solution involves leveraging data pipelines automation, advanced analytics including GenAI to streamline and enhance the reporting capabilities.​

• KPIs automation​
• Training local GenAI model on the organization data and perform data enrichments (open data, international reports,…) ​
• Content generation using the KPIs as an input to the local GenAI​
• Categorize the content based on the reporting structure​​​​​​​​​

• Efficient and automated data analysis​
• Reporting cycle effectiveness (shorter cycle, less resources,…)​
• Secured and localized LLM to the organization data ​
• Continuous learning​
• Enhance the transparency of reporting practices and stakeholders' engagement​

CHALLENGE​

• Different geographies having multiple regulatory requirements across different countries, solutions siloed platforms. Inability to consolidate transaction monitoring at group level.  ​
• Difficulties due to a high number of false positive alerts and an inefficient investigation process.​
• Rule-based alerts, prompting client to pursue an entity-focused approach.​​​​

• Comprehensive end-to-end solution aimed at analyzing customers' transactional behavior.​
• User Friendly Interface, adhere to different regulatory mandates, and implement industry best practices.​
• Increased accuracy of alert Generation and investigations.​
• Consolidation of both Compliance and Fraud implementation in one solution ​​​​​​​​

• Scalable solution to cover evolving business needs ​
• Enhanced Investigator Efficiency​
• Streamlined Case Handling across the different business units (Fraud & Compliance)​
• Targeted Entity-Focused Monitoring​

CHALLENGE​

• Increased fraudulent accidents and bodily injury claims.​
• Emerging threat of organized fraud rings​
• Needed solution with analytics to profile claimants to detect Frauds.​​​

• ABG aided in optimizing investigator decision-making, expediting case management, and enhancing overall customer journeys. ​
• Our solution ensured swift, automated claims decisions, minimizing manual checks, reducing errors, and speeding up processing times—allowing for automated detection of potential organized fraud.​​​​​​​

• Significant Savings in Fraud Costs​
• Single Unified Platform​
• ​Hybrid Approach​
• ​Image classification models​

CHALLENGE​

• High Agent/Internal/Customer fraud exposure.​
• Lack of  Proactive Fraud controls​
• Requirement Central HUB Model solution across 15 countries.​​

• Fraud Solution implemented by ABG across 15 countries in short time in HUB model.​
• Orchestration layer for data transformation.​
• Proactive Fraud detection controls.​
• Profile - based dynamic controls.​​​​​​

• Hub Model Implementation​
• Reduced infrastructure.​
• Effective solution to combat  evolving fraud patterns and emerging threats.​
• Reduced false positives​
• Improved operational efficiency.​​

CHALLENGE​

• Surge in Fraud exposure​
• Lack of  Fraud Preventive controls​
• Escalating Regulator scrutiny​
• Challenging timelines to meet Regulator compliance​
• Customer complaints​

• Fraud Solution implementation by ABG in a challenging timeframe.​
• Orchestration layer for data transformation.​
• Real-time Fraud preventive controls.​
• Cross channel monitoring.​
• Profile based dynamic controls.​​​​

• Proactive prevention reduced fraud losses.​
• Instantaneous tracking across multiple channels for swift response​
• Successful adaptation to evolving fraud patterns and emerging threats​

CHALLENGE​

• Difficulties due to a high number of false positive alerts and an inefficient investigation process.​​
• Rule-based alerts, prompting client to pursue an entity-focused approach.​
• User Friendly Interface, adhere to regulatory mandates, and implement industry best practices.​​​

• Comprehensive end-to-end solution aimed at analyzing customers' transactional behavior.​
• Optimizing operational screening processes.​
• Increased accuracy of alert Generation and investigations.​​​

• Empowerment through White Box Solution​
• Enhanced Investigator Productivity​
• Streamlined Case Handling​
• Targeted Entity-Focused Monitoring​
• Intuitive User Interface​​

CHALLENGE​

• High Fraud exposure ​
• Lack of  Fraud Preventive controls​
• Escalating Regulator scrutiny​
• Very short time to meet Regulator compliance​​​

• Fraud Solution implemented by ABG in just  60 calendar days.​
• Real-time Fraud preventive controls.​
• Cross channel monitoring.​
• Profile based dynamic controls.​​

• Enhanced the bank's ability to detect fraud patterns and prevent fraud losses.​
• Boost in operational efficiency​
• Achieved regulatory compliance.​

CHALLENGE​

• Escalating regulatory scrutiny.​
• Manual procedures, antiquated technology​
• Rising number of transactions heightened compliance risks.​​

• A cutting-edge AML system to automate transaction monitoring.​
• Compliance efficiency through seamless integration with sophisticated algorithms.​
• Suspicious activities identification ensuring regulatory compliance.​

• Improved AML capabilities.​
• Enable seamless regulatory navigation.​
• Significant returns through enhanced risk management, operational efficiency, and fortified regulatory position.​​

CHALLENGE​

• Notable increase in transaction volumes.​
• Complexity of currency exchange activities.​
• Ineffectively monitoring suspicious activities.​

• Meeting rigorous AML regulations.​
• Real-time screening of all parties against sanctions.​
• Adherence to KYC protocols.​
• Mitigation of financial crimes risk.

• Operational Efficiency Boost​
• Reduced Compliance Risks​
• Enhanced Reputation and Trust​